Policies, terms and important information.
This page brings together Step2Play’s key policies, terms and legal information in one place. It is designed to help parents, players, schools, OSHC providers and partners understand how our programs operate, what to expect when working with us, and the standards Step2Play is committed to maintaining.
Please read before booking or participating
Some of the policies linked below apply before a session is booked, while others apply during participation in a Step2Play program, school activity or OSHC service. We recommend reviewing the relevant documents carefully so you understand the expectations, responsibilities and important information that apply to your situation.
Privacy Policy
How Step2Play collects, stores, uses and protects personal information provided by parents, players, schools, OSHC providers and website users.
Terms & Conditions
The main terms that apply when booking Step2Play coaching services, programs or other paid offerings, including expectations around participation and service delivery.
Refund & Cancellation Policy
Important information about cancellations, rescheduling, credits, missed sessions and the circumstances in which refunds may or may not be available.
Child Safety & Conduct Policy
Our commitment to creating a safe, respectful and appropriate environment for young players, along with the behavioural expectations that support that standard.
Photography & Media Consent
How Step2Play may handle photographs, videos or promotional content involving players, and how consent is managed where required.
Medical, Injury & Participation Policy
Important information about player health, injury disclosure, medical considerations and the risks associated with participating in physical activity and coaching sessions.
Parent, Player & Spectator Code of Conduct
The standards of behaviour expected from players, parents, guardians and spectators when participating in or attending Step2Play programs and activities.
Schools & OSHC Service Terms
Terms relevant to schools, OSHC providers and organisations engaging Step2Play for incursions, programs, PE support or group-based coaching services.
Website Terms of Use
The terms that apply when using the Step2Play website, including general website use, content, intellectual property and limitations relating to online information.
If you have any questions about a Step2Play policy, agreement or legal document, please contact us at admin@step2play.co and we’ll be happy to help.